These terms apply to all services delivered by CAW consulting ("the Provider") to the client.
1. Quotes & agreement
Quotes are valid for 30 days unless stated otherwise. An agreement is formed when the client confirms a quote in writing (email is sufficient).
2. Pricing & invoicing
All prices are in euros, excluding VAT unless stated otherwise. For websites, the yearly fee is invoiced upfront. For custom projects: 50% at start, 50% on delivery. Invoices are payable within 14 days.
3. Delivery & feedback
Delivery times are indicative unless a fixed deadline has been explicitly agreed. The client provides content, feedback and approvals in a timely manner. Feedback delays extend the delivery time.
4. Changes (scope)
Changes outside the agreed scope are quoted separately. Small adjustments are included according to the chosen package.
5. Ownership & licenses
After full payment, the client receives a usage license for the delivered website, designs and source code for their own business purposes. Third-party components (fonts, plugins, libraries) remain subject to their own licenses.
6. Hosting & maintenance
Website packages with a yearly fee include: European hosting, SSL certificate, security updates and small content edits (guideline: 1h/month). On cancellation, hosting ends; the client can request their website files.
7. Liability
The Provider cannot be held liable for indirect damages. Total liability is capped at the amount of the relevant engagement. Downtime of third-party providers (host, registrar, payment processors) is out of scope.
8. Termination
Yearly packages renew automatically. Cancellation is possible by email up to 30 days before renewal.
9. Governing law
These terms are governed by Belgian law. Disputes fall under the competent courts of the Provider's district.
10. Contact
CAW consulting · info@cawconsulting.be